How iTrust Supports You

How iTrust Supports You

Getting started with iTrust is just the beginning in creating trust across your organisation.

What is included with your iTrust membership?

We are with you every step of the way to ensure clarity and transparency for any issues that occur across your business.

Every iTrust membership includes:

  • A personal onboarding consultation with the iTrust team

  • Print ready visual asset templates and promotional materials to help you launch the platform within your organisation

  • iTrust certified badge you can use on your website and marketing materials

  • A box of our famous lip balms to spread the word you are using iTrust

Getting started: your onboarding consultation

When you join iTrust you’ll have a personal onboarding consultation with a member of the iTrust team. This is not a tick box exercise, its for us to understand more about your organisation, how you work and how your iTrust app can be customised to fit your business.

We will help you get the app set up, talk through how to introduce it to your team and give you the confidence to have the conversations that matter, whether that is with staff, volunteers, stakeholders or the people you serve.

iTrust app
iTrust app

Assets to help you get started

To help you launch iTrust within your organisation, every membership includes a set of visual asset templates. Add your unique QR code (which we supply) and you are ready to go.

Put these posters on noticeboards, in changing rooms or on reception desks. Share them digitally through your internal communications or intranet. Wherever your audience is, iTrust can be there too.

The iTrust certified badge

Every iTrust member receives the iTrust certified badge to display on their website, communications and materials.

It is a public signal that your organisation welcomes honest feedback and is committed to listening and acting on it. A simple but powerful way to build trust with the people who matter to you.

iTrust app
iTrust app

Put iTrust in their hands

Every membership includes a set of promotional lip balms to help you introduce the concept of speaking up via the iTrust app to your audience. Hand them out at events, share them with your team or leave them somewhere people will find them.

Each one is a simple and friendly prompt for the people in your organisation to share feedback, raise a concern or have their say.

Support as standard with iTrust

We want iTrust to help you make a difference to your teams. Our support does not stop after onboarding. If you have a question, want to talk through how you are using the app or need a fresh set of eyes on how to get more from your membership, we are just an email away, with all queries answered by real people who know the platform inside out.

iTrust app

Frequently asked questions

Find answers to the most commonly asked questions about our services.

Every iTrust membership includes a personal onboarding consultation with the iTrust team, print ready visual asset templates to promote the app within your organisation and promotional lip balms to help introduce the iTrust Speak Up concept to your team or audience. Ongoing support is available throughout your membership if you need it.

Yes. Every membership starts with a personal onboarding consultation with a member of the iTrust team. Together we will set up the app, tailor it to your organisation and talk through how to introduce it to the people who need to use it.

Yes. The iTrust team is available throughout your membership if you have questions or want to talk through how to get more from the platform, we are just an email away.

Yes. Although the templates are primarily designed for print, they work just as well as digital assets through internal communications, intranets or email signatures.

Simply get in touch and a member of the iTrust team will set up your account personally. You can also start with a free 30 day trial to see how iTrust works for your organisation before committing to a membership.