Get the feedback that matters most, straight to your inbox.

The iTrust app gives people a safe and instant way to speak up, and organisations a simple way to listen and act the moment they do.

What is iTrust

A safe way to speak up

Not everyone feels comfortable speaking up. Give them a safe and simple way to do it and you’d be surprised what they have to say.

iTrust gives you a way to collect feedback through scanning a QR code. Visitors, clients, staff or guests can share feedback instantly and because they can do it anonymously, you get honest views that help make a meaningful difference.

iTrust adapts to any organisation and any audience. Reports land straight in your inbox so you can act on feedback fast.

Trusted By:
Trusted By:

How does iTrust work?

Set up your iTrust app, share your unique QR code with your audience and let the feedback come to you.

Customise your app to reflect your organisation and the type of feedback you need. When someone scans the QR code they can make a report, attach evidence and choose to stay anonymous, all in a few taps.

About iTrust?

Built with purpose

iTrust started with a mission to reduce abuse in sport, believing that everyone deserves a safe space to speak up or raise a concern. The problem was organisations had no easy way to listen.

Now we work with organisations of all kinds to build more open and inclusive communities and workspaces where every voice is heard. Slowly making the world a little better with every subscription.

About iTrustAbout iTrust

  • Protection
    No concerns should go unheard.

  • Action
    Feedback that leads to real change.

  • Trust
    Built from listening when it matters.

You can trust us

Some of Our Happy Customers

★★★★★
“iTrust immediately understood there is nothing more important to GENCO than making our clients, staff and contractors feel part of a business that understands the importance of having a safe and healthy work culture. Being open, honest and completely comfortable in speaking up is what GENCO is all about. Nick and the iTrust team have both the expertise and the technology that helps us live our values everyday.”

★★★★★
“The iTrust App is such a useful resource for the young people and it’s great to see it being used effectively.”

★★★★★
When the English Football League sought a platform to ensure fans with disabilities could provide timely feedback, iTrust partnered with them and the charity Level Playing Field, which champions disabled fans not only in football but across all sports in the UK. Together, we created a system where fans with disabilities can share their experiences promptly and meaningfully.

Buy One, Gift One

Every iTrust subscription helps our mission to reduce abuse in sport clubs with our Buy One, Gift One initiative.

The Buy One, Gift One initiative has given a voice to lots of organisations such as Wycombe Wanderers Foundation and Gravesend Dynamite Wheelchair Rugby.

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FAQ

Frequently asked questions

Find answers to the most commonly asked questions about our app.

More about our appMore about our app

iTrust gives people a safe and anonymous way to say what they wouldn’t say out loud. This means you hear people’s concerns and issues before they become bigger problems. You hear ideas before they go to waste and positive moments that would usually go unnoticed.

Feedback is sent directly to your inbox, so you can respond to issues before they escalate. The result is an environment where people feel safe to speak up, they feel listened to and you can build real trust where it matters most.

iTrust works by sharing a unique QR code or link with the people you hope to get feedback from. When they scan the QR code, or click the link they are taken to your customisable iTrust platform where they can submit their feedback which gets sent straight to your inbox so you can take action with ease.

Only if you want it to be. It has the functionality to be completely anonymous, keeping feedback confidential. However, users can provide their details if they want to.

iTrust started with sports clubs and organisations in mind, hoping to reduce inequalities seen in sport at every level. However, it’s a versatile software that any organisation can benefit from, wherever they may be in the world. It’s particularly useful for:

  • HR leads and people managers
  • Education, Schools and Youth Organisations
  • Compliance Officers
  • Small Business Owners
  • Event Directors and Organisers
  • – Sport Safeguarding and Club Administrators

Most feedback tools are built for one thing, collecting complaints. iTrust can capture the whole picture depending on what your business needs. People can speak up about a concern, suggest a change, say something positive or raise a health and safety alert. All sent directly to your inbox.

No app. No account. Just a QR code or a link. Someone scans the QR, shares their feedback and it lands straight in your inbox. They can choose to stay completely anonymous so they can speak up without fear. You get honest feedback you can actually act on, and they can make a difference.

iTrust was built to create safer, more accessible sporting communities, but it quickly became useful to anyone looking to create safer spaces. Our Buy One Gift One scheme means when you sign up to iTrust, you can choose a grassroots sports club or charity to gift a membership to. It’s a small way we can help make sure speak up culture reaches clubs at all levels.