Bringing a healthy and sustainable feedback culture to forward-thinking organisations worldwide.

iTrust gives people a safe and anonymous way to say what they wouldn’t say out loud. This means you hear people’s concerns and issues before they become bigger problems. You hear ideas before they go to waste and positive moments that would usually go unnoticed. 

Feedback is sent directly to your inbox, so you can respond to issues before they escalate. The result is an environment where people feel safe to speak up, they feel listened to and you can build real trust where it matters most.

iTrust works by sharing a unique QR code or link with the people you hope to get feedback from. When they scan the QR code, or click the link they are taken to your customisable iTrust platform where they can submit their feedback which gets sent straight to your inbox so you can take action with ease. 

Only if you want it to be. It has the functionality to be completely anonymous, keeping feedback confidential. However, users can provide their details if they want to.

iTrust started with sports clubs and organisations in mind, hoping to reduce inequalities seen in sport at every level. However, it’s a versatile software that any organisation can benefit from, wherever they may be in the world. It’s particularly useful for: 

–   HR leads and people managers

–   Education, Schools and Youth Organisations

–   Compliance Officers

–   Small Business Owners

–   Event Directors and Organisers

–   Sport Safeguarding and Club Administrators

Most feedback tools are built for one thing, collecting complaints. iTrust can capture the whole picture depending on what your business needs. People can speak up about a concern, suggest a change, say something positive or raise a health and safety alert. All sent directly to your inbox. 

No app. No account. Just a QR code or a link. Someone scans the QR, shares their feedback and it lands straight in your inbox. They can choose to stay completely anonymous so they can speak up without fear. You get honest feedback you can actually act on, and they can make a difference.

iTrust was built to create safer, more accessible sporting communities, but it quickly became useful to anyone looking to create safer spaces. Our Buy One Gift One scheme means when you sign up to iTrust, you can choose a grassroots sports club or charity to gift a membership to. It’s a small way we can help make sure speak up culture reaches clubs at all levels.